These terms apply to all Ability Hive fundraising campaigns.

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1. Campaign Structure

Fundraising campaigns run for a standard 2-week period within Ability Hive’s designated seasonal windows (Spring and Fall). Longer campaigns are subject to approval.

Campaign dates must be confirmed in writing prior to launch.

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2. Unique Fundraiser Code

Each participating organization will receive a unique fundraiser code.

Only purchases made using the assigned fundraiser code during the active campaign period will qualify toward fundraising totals.

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3. Eligible Purchases

Fundraiser earnings apply to standard retail purchases made through abilityhive.ca during the campaign period.

The following may be excluded from fundraising totals:

• Custom quotes, purchase orders or institutional bulk orders

• Special order items (Items from Optikinetics & Jonti-Craft specifically)
  

• Orders placed outside the campaign period

Ability Hive reserves the right to review and determine eligibility of orders at its discretion.

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4. Payout Structure

Organizations may select either:

• Cash payout (up to 18%), or

• Store credit payout (up to 23%)

Final payout percentage is determined by total eligible campaign sales.

Store credit is non-transferable and must be used within 12 months unless otherwise agreed in writing.

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5. Payment Timeline

Final sales totals will be calculated within 7–14 business days following the campaign end date.

Cash payouts will be issued via agreed payment method after totals are confirmed.

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6. Promotional Responsibility

Participating organizations are responsible for promoting their fundraiser within their community.

Ability Hive provides a unique code and digital promotional materials but does not guarantee minimum sales.

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7. Program Integrity

Ability Hive reserves the right to:

• Adjust campaign dates if necessary

• Decline or cancel campaigns that do not align with program guidelines

• Modify the fundraising program structure for future campaigns

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8. Seasonal Availability

Fundraising campaigns are offered during designated Spring and Fall campaign windows unless otherwise approved.

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9. Returns & Refunds for Fundraiser Orders

Orders placed using a fundraiser code may be eligible for return in accordance with Ability Hive’s general return policy; however:

Because a portion of each qualifying purchase may be allocated and paid out to the participating organization, refunds for fundraiser purchases will be issued in the form of store credit only, rather than back to the original method of payment.

This ensures the integrity of the fundraising program and prevents retroactive adjustments after payouts have been processed.

Ability Hive reserves the right to review return requests associated with fundraiser campaigns and determine appropriate resolution.

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10. Changes to Terms

Ability Hive reserves the right to update these terms at any time. The version in effect at the time of campaign approval will apply.